Emergency Contacts
Fill in this information and keep it accessible
📞 Your IT/Security Lead
🌍 24/7 Helpline
Access Now Digital Security Helpline
Available in multiple languages, 24/7
🌐 Regional Support
SMEX (Lebanon):
smex.org
7amleh (Palestine):
7amleh.org
Front Line Defenders:
frontlinedefenders.org
⚖️ Local Legal Support
What happened?
Click on your situation below for step-by-step help
🚨
My device is lost/stolen
Laptop, phone, or tablet is missing
🔓
My account was hacked
Email, social media, or other account compromised
🎣
I clicked something bad
Suspicious link, attachment, or download
🔍
Something feels wrong
Suspicious activity or strange behavior
🚨 Device Lost or Stolen
1️⃣ RIGHT NOW
- 1. Try to locate it: Go to icloud.com/find (iPhone) or android.com/find (Android)
- 2. Mark as Lost (if you can locate it) — don't wipe it yet, you'll lose tracking
- 3. Call your IT/Security Lead: Report it immediately (see Emergency Contacts above)
🔓 Account Hacked
1️⃣ RIGHT NOW
- 1. Can you still log in? If YES: Change password immediately. If NO: Use "Forgot Password" to recover
- 2. Check recovery email/phone — make sure hacker didn't change them
- 3. If completely locked out: Contact platform support immediately (Gmail: support.google.com, Facebook: facebook.com/hacked)
🎣 Clicked Something Bad
1️⃣ RIGHT NOW
- 1. Disconnect from internet: Turn off WiFi or unplug ethernet cable
- 2. Don't shut down — malware might execute on shutdown
- 3. Take a screenshot or photo of the suspicious email/link
🔍 Something Feels Wrong
1️⃣ RIGHT NOW
- 1. Trust your instincts — if something feels off, investigate
- 2. Take screenshots of suspicious activity
- 3. Contact IT/Security Lead — better to report a false alarm than miss a real threat